At Saffro Gold, we are committed to delivering premium-quality saffron, sourced and packed with the utmost care and hygiene. Due to the delicate nature and high purity standards of our product, we do not accept any returns or replacement requests once an order is delivered.

Why No Returns or Replacements?

1. Saffron is a food product and is highly sensitive to external conditions.
2. Once opened or handled, its quality and purity can no longer be guaranteed.
3. To maintain our uncompromised quality standards, we do not restock or reuse returned items.

Exceptions (If Applicable)

While we do not offer returns or replacements, if your package arrives damaged or incorrect, please reach out to us within 48 hours of delivery at support@saffrogold.com We will evaluate your concern and respond accordingly.

Important Notes:

1. Claims made after 48 hours of delivery will not be accepted.
2. Photographic or video evidence of the issue must be provided.
3. The company reserves the right to approve or deny any exception.

We thank you for your understanding and for choosing Saffro Gold — where purity and authenticity come first.