At Saffro Gold, we are committed to delivering premium-quality saffron, sourced and packed with the utmost care and hygiene. Due to the delicate nature and high purity standards of our product, we do not accept any returns or replacement requests once an order is delivered.

Why No Returns or Replacements?

1. Saffron is a food product and is highly sensitive to external conditions.
2. Once opened or handled, its quality and purity can no longer be guaranteed.
3. To maintain our uncompromised quality standards, we do not restock or reuse returned items.

Exceptions (If Applicable)

While we do not offer returns or replacements, if your package arrives damaged or incorrect, please reach out to us within 48 hours of delivery at support@saffrogold.com We will evaluate your concern and respond accordingly.

Important Notes:

1. Claims made after 48 hours of delivery will not be accepted.
2. Photographic or video evidence of the issue must be provided.
3. The company reserves the right to approve or deny any exception.

We thank you for your understanding and for choosing Saffro Gold — where purity and authenticity come first.

No Refund Policy

At SaffroGold, we are committed to delivering 100% pure and premium-quality saffron. Due to the nature of our product as a consumable food item, all sales are final. We do not accept returns or issue refunds once an order has been confirmed and dispatched.

However, in the unlikely event that you receive a damaged, defective, or incorrect product, you must notify us within 24 hours of delivery by emailing support@saffrogold.com with clear photographic evidence. Upon verification, a replacement or store credit may be provided at our sole discretion.

SaffroGold reserves the right to refuse any claim that does not meet the above conditions or falls outside the specified timeframe.

By placing an order on our website, you acknowledge and agree to this No Refund Policy.